TERMS & CONDITIONS

Introduction

Privilege Boutique (http://www.theprivilegeboutique.com) is a website operated by Privilege Boutique(the Website Owner). The Website Owner provides the information contained on this Website to visitors (visitors refers to you) subject to the terms and conditions set out in these Website terms and conditions, the privacy policy applicable to this website. Please read this agreement carefully. By using this website any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below.

Visitor Registration

Visitors need to register in order to use some of the services or features made available. Visitors are also required to register before placing an order. You are required to provide true and accurate personal information in all aspects needed. We may change registration requirement from time to time. All right reserved.

Your status

By placing an order to purchase Products, you warrant that you are legally capable of binding contracts and is at least 16 years old.

Trade marks

All trade mark, name, logos and service marks (collectively "trademarks") are property of Privilege Boutique, registered and unregistered. Nothing contained on this Website should be reconstructed without prior written permission of the Website owner.

Specific Use

By using this website, you agree not to use this website to send or post an unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane or violates any applicable law and you hereby INDEMNIFY the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Comments or questions

If you have any question or comments, do contact us through the contact feature or email us directly at sales@theprivilegeboutique.com and we will get back to you within 1 business day.

Media Enquiries or Requests

For media or press enquiries, do email us at contact@theprivilegeboutique.com. Our PR team will be happy to attend to you within 1 business day.

Terms & Conditions for Exchange and Refund:

You can return a product for up to 7 days from the date you purchased it with the original receipt. Any product returned must be unused and in its original packaging, unless the product is delivered damaged. Please do email us at sales@theprivilegeboutique.com or call our office at 6258 9203 during working hours for our follow up. We will get back to you within 1 business day. 

  • The final paid price of the item will be refunded to you by credit card or bank transfer.
  • Cash vouchers used to complete the purchase will not be re-issued or refunded as cash.
  • Only products bought from the online shop can be refunded. Online purchases cannot be refunded in the shops.
  • Products can be exchanged with top up of the difference when the exchanged item is higher-priced. This top-up can be paid though bank transfer or Paypal. 
  • We will send out the exchange item after payment is received.
  • No refund of the difference when the exchanged item is lower-priced.
  • The store reserves the rights to reject any exchange or refund for opened or used product.
  • We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.

    Terms & Conditions for Complimentary Facial: 

    The complimentary facial is only valid for the first-time purchase in our online store.

    It is only valid for customers living in Singapore. 

    Only valid for new customers to our physical stores, aged 25 years and above, or who has not visited for the past 12 months. 

    We will send you an email to invite you for a facial session and our customer service officers will contact you shortly after to schedule an appointment at your nearest convenience.